Please provide at least 24 hours notice for canceling or rescheduling appointments. Appointment reservation requires a credit card on file for services over $100, and cancellations with less than 24-hours notice will result in 1/2 of service fee.
We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, we know! However, your tardiness can affect the remainder of our day by delaying for their clients who come in on time.
Please be aware that if you are more than 15 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled and a cancellation fee will apply.
Arriving late may result in a shortened appointment to prevent delays for others.
We very much appreciate your business and compliance with our policies. Charleston Lash & Beauty Bar values highly the confidence and trust that our clients place in us by coming to us to care for their lashes and skin.